Online reputation management (ORM) is a discipline that uses search engine optimization techniques to influence the search results of a company or individual in order to shape brand perception.
Social media engagement is an effective and popular method of strengthening interaction and affinity between a brand and its consumer. Prolonged social media engagement will help build brand loyalty and may ultimately result in customers championing the product or service.
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With the Reviews360 app, we have your business covered from all angles. Send surveys to customers, collect reviews, view all mentions of your business online, track competitors, and post to your social media – it's everything you need to build your reputation and win online.